Last Updated: September 24, 2024
Bringing old photos may offer paid features within our service. We use trusted third-party services for secure payment processing. We do not store or collect your payment card details. Your payment information is handled directly by our payment processors, whose use of your personal information is governed by their own Privacy Policy. These processors adhere to PCI-DSS standards, ensuring the secure handling of your payment information.
In most cases, all purchases are final and non-refundable. This is because digital goods (such as photo restoration credits) are considered consumed upon purchase.
Technical Issues: If you encounter technical problems that prevent you from using your credits due to a fault on our end, we will issue a full refund for unused credits.
Accidental Purchase: We'll consider a refund for accidental purchases if you contact us within 24 hours of purchase and haven't used any credits. Please include your transaction ID and a brief explanation in your request.
To request a refund, please contact us at [Your Contact Email] with the following information:
We will review your refund request within 7 business days. If your request is approved, you will receive a full refund for the unused credits within 7 business days.
This refund policy is subject to change at any time. We'll post any changes on this page. This policy applies alongside our Terms of Service.
For any questions or concerns about this Payments & Refund Policy, please contact us at [Your Contact Email].